Having DStv guarantees you a vast entertainment collection as long as you have an active subscription.
However, like all modern technologies, DStv comes with challenges.
Learn how to clear DStv error codes whenever they disrupt your viewing.
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DStv error codes E16-4 and E48-32 are the most common.
The errors can hinder you from accessing some or allDStv channels.
How to clear DStv error codes
DStv error codes pop up due to various reasons.
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This article contains a complete list of all DStv error codes and how to clear them.
How to clear error codes on DStv?
All DStv clear error methods are simple.
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Ensure your decoder is on and plug in your DStv smartcard for you to fix the codes.
You only need a stable internet connection and a computer/smartphone.
To clear error codes using this DStv USSD code, use the mobile number registered on the DStv system.
Boys watching TV at home. Photo: pexels.com, @Victoria AkvarelSource: UGC
you’re able to contact theDStv customer careagents to reset the error codes from their end.
Ensure you have your ID or Smartcard number within reach to make the process quick and smooth.
Some have unique troubleshooting techniques, but they are easy to fix.
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You might have to call a technician or customer care to solve technical errors.
DStv error code Per 0 does not have an official statement from DStv.
It requires solutions like relaunching the DStv app, refreshing the internet, etc.
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How to fix DStv error code 0?
If you still get the error, report the issue toDStv support.
DStv error code Per 1 comes with this official statement from DStv, “Looks like something went wrong.
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yo take another crack.
It occurs because of internet interruptions (slow speed or unstable internet).
Refresh or relaunch your internet or DStv app.
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If you still get the error, report the issue to DStv support.
you’ve got the option to access channels from lower packages but not those in higher packages.
How do I fix E16-4 error on DStv?
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Pay to renew yourDStv package subscriptionor pay for the package with the channel you want to access.
DStv E30 error code means your smartcard is confirming your subscription status.
It triggers when installing DStv for the first time or renewing your subscription after a long time.
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Wait for the DStv system to verify your subscription.
The error should disappear within 2 minutes or so.
Get in touch with DSTV customer service if it does not.
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Ensure you have the right DStv smartcard for the decoder you are using.
Reboot the decoder and wait for the E18 error to disappear within fifteen minutes.
Contact DSTV customer service if it does not.
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Those using more than one decoder are familiar with it.
Ensure the heartbeat cable is connected correctly.
Error code E04 means that your smartcard is not inserted in the decoder or you have done it incorrectly.
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If the error still appears after this, visit the nearest DStv customer centre.
How to clear error code E04 4 on DStv?
Insert the correct/valid smartcard in the decoder smartcard slot.
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How do I clear E17 error on DStv?
For E17, ensure the correct smartcard is properly inserted into the decoder.
After that, reset the from your DStv self service account by selecting “reset decoder.”
Alternatively, text “E17 + your smartcard number” to 32472.
Error code E14 means your transmission is under suspension.
Ensure you have paid for the package you wish to access.
If you have, switch to another channel and return to the one you want to view.
Reboot the decoder if the error persists or fix it on the DStvself service portal.
You get this error due tosignal issues.
Bad weather and other circumstances can affect DStv’s satellite signals.
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How to clear DStv error code E48-32?
If your DStv decoder loses signal, request the nearest DStv call centre to send you a technician.
E162-0 means the channel is not accessible from your location, i.e.
country, or you have not paid for the package it is in.
DStv Error Code 8118 usually points to a hardware issue.
The letters “dL” will appear on your decoder display panel.
If you get it right, the decoder should factory reset.
How can you clear DStv BE1 error code?
BE1 shows that the decoder’s memory was corrupted while writing to the flash memory.
Your decoder will flash dL.
The decoder will now show dE and start the download process.
DStv error codes should not be a hindrance to good entertainment.
you could fix them within a few minutes.
Briefly.co.za also shared a guide on how tochange DStv packages.
you might downgrade to a lower DStv package that fits your budget.
Sometimes, accessing more channels does not mean all of them are important to you.
The entire process of downgrading and upgradingDStv packagesis easy.
Source: Briefly News
Jedidah TabaliaJedi is a journalist with over 5 years working experience in the media industry.
She has a BSc.
She loves traveling and checking out new restaurants.
She has a Bachelor of Commerce & IT from the University of Nairobi and joined Briefly.co.za in November 2019.
The writer completed a Google News Initiate Course.
you might email her at perisrodah254@gmail.com.
