Reporting and blacklisting a Vodacom stolen phone is the best way of securing your vital data.
What is more, it prevents any fraudulent money transactions that can be made through your SIM card.
Read along and discover how to report, block, and track a Vodacom lost phone.
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you’re free to call them on 082 135 for blocking services or any other assistance.
The customer care service is free when calling through a Vodacom line.
Blacklisting your rig will be the second most important decision to make.
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The two security protocols are explained below.
The agents will then proceed with the Vodacom block number option of your choice: hard-lock or soft-lock.
Hard-lock
This is also referred to as full-admin SIM locking.
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On the other hand, the finder/thief will not be able to impersonate you by making calls.
A soft-lock is also essential in how to find a stolen phone.
Contact Vodacom Customer Care
Their hotline number is 082 135.
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Ask the agent to provide you with your devices Input Tax Credit number
So, what is ITC?
ITC stands forInput Tax Credit number.
It represents the tax you paid to buy your unit.
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ITC is used by insurance companies in calculating the compensation amount for your lost unit.
Vodacom tracking lost phone also requires you to provide your devices ITC no.
to prove that you are the legal owner of the phone.
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Contact customer care by calling their hotline no.
Just like blacklisting, the service is free through Vodacom lines while standard rates apply across other networks.
You will be requested by the operator to correctly fill anunblacklist request form.
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double-check that you tick the appropriate options such as the unblacklist option in the form.
After finishing, download and email the form to vspblacklisting@vodacom.co.za.
A single copy of your National ID should be attached to the form.
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3.
Confirm if your gadget is unblacklisted.
This is by either receiving a call or making a call.
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He previously worked with Ace My Homework before joining the Briefly team in 2017.
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